Sales and agency leaders
For teams accountable for enquiry response, agent follow-up and pipeline visibility.
Industry
Property teams lose leads across channels and follow up slowly. We connect enquiry capture, WhatsApp and CRM so every lead is tracked, followed up fast, and visible in a real pipeline.
Bring portal, website, call and messaging enquiries into one owned queue, with qualification and routing rules.
Coordinate availability, confirmations and reminders while keeping the lead record current.
Give agents and managers a shared view of stage, next action, ageing and exceptions.
Track documents, commitments and customer communication through completion and handover.
Property teams lose leads across channels and follow up slowly. We connect enquiry capture, WhatsApp and CRM so every lead is tracked, followed up fast, and visible in a real pipeline.
Enquiries arrive on portals, calls and WhatsApp and fall through the gaps.
Response depends on individual agents remembering to act.
No dependable view of deals, agent activity or accountability.
For teams accountable for enquiry response, agent follow-up and pipeline visibility.
For teams coordinating viewings, handovers and work across channels.
Measure the interval from capture to an owned first response, with channel and working-time context.
Review qualified enquiries, arranged viewings, cancellations and completed follow-up as separate stages.
Check the proportion of active records with a current owner and a useful next action.
See how we map the enquiry journey first, then connect portals, messaging and the CRM into one owned, accountable workflow.
Read case studiesYes, with agreed visibility, assignment and collaboration rules. These rules prevent a shared record from becoming unclear ownership.
Where supported interfaces or exports are available, the workflow can connect to existing tools. Access and integration limits are checked before committing to the scope.
A supported messaging integration can link communication to the CRM workflow. The implementation must account for permissions, channel configuration and approved messaging behaviour.